Handle the next “one more change” request with confidence.
A practical, five-step triage for freelance web designers and developers. Decide what is in scope, estimate extra work, protect the schedule, and get approval before you begin.
The 5-step scope-change triage
- Check the agreement. Compare the request with the approved deliverables, exclusions, and revision rounds.
- Classify the request. Is it a correction, an included revision, or new work such as a new page, feature, or content set?
- Define the change. Write the requested deliverable, assumptions, dependencies, and exclusions in plain language.
- Estimate fee and time separately. Include implementation, review, testing, and any schedule dependency.
- Get written approval first. Send the scope, price, and schedule impact. Begin only after the client approves.
A short client reply
Thanks for outlining this. I’m checking it against our agreed scope. I’ll send a short change proposal with the added work, fee, and schedule impact before I begin.
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The Web Project Change Kit includes a Quick Start Guide, complete guide, editable DOCX worksheets, client email templates, checklists, and worked examples. One-time purchase: US$29. Single-User Business-Use License; do not resell or redistribute the source files.